Shipping Policy
We are committed to delivering your printer supplies quickly and reliably across Canada. Below you'll find our shipping times, delivery estimates, and free shipping information.
local_shipping Free Shipping on Orders Over $99 CAD
We offer free standard shipping on all qualifying orders with a subtotal of $99 CAD or more. This offer is automatically applied at checkout for eligible items.
*Free shipping is available for most locations across Canada. Additional charges may apply for oversized items or select remote areas.
Processing and Delivery Times
- Processing Time: Next business day shipping for orders placed before 2 PM MT (Mountain Time).
- Estimated Delivery: Typically 3-7 business days, depending on your location.
Shipping Options and Fees
Shipping costs are determined based on the shipping method selected and the destination of the order.
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Standard | 3-7 Business Days | $6.99 CAD |
| Express | 1-2 Business Days | Calculated at Checkout |
Shipping Delays
Once your order has been shipped, the delivery schedule is managed by the shipping carrier. If you experience any shipping issues, please contact us at support@ink9shop.com. We'll be happy to assist you and work with the carrier to help resolve the issue.
Lost Packages: If your package hasn't arrived within 12 business days of the estimated delivery date, don't worry—please contact our support team. We'll work directly with the shipping carrier to locate your shipment and help resolve the issue promptly. IMPORTANT: Delivery times are estimates and may vary due to weather conditions, public holidays, carrier delays, or other unforeseen circumstances beyond our control.
Need Help With Your Order?
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with your tracking number. Please allow 24–48 hours for the tracking information to become available on the carrier's website.
Returns & Exchanges
For queries regarding returns or exchanges on items damaged during shipping, please contact us directly at: support@ink9shop.com
Questions?
If you have any further questions or concerns about your order's shipping, please don't hesitate to contact our customer support team.
Contact Support