Shipping Policy
At Ink & Toner Store, we are committed to providing you with fast, reliable, and affordable shipping. This policy outlines our shipping procedures and timelines to ensure you know exactly when to expect your order. We want to make your experience as smooth as possible, from checkout to delivery.
local_shipping Free Shipping on Orders Over $99*
We offer free standard shipping on all qualifying orders with a subtotal of $99 or more. This offer is automatically applied at checkout for eligible items.
*Excludes shipments to Canada, oversized items, and specific remote locations.
Processing and Delivery Times
- Processing Time: Next business day shipping for orders placed before 5 PM EST.
- Estimated Delivery: Typically 3-7 business days, depending on your location.
Shipping Options and Fees
Shipping costs are determined based on the shipping method selected and the destination of the order.
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Standard Shipping | 3-7 Business Days | $8.49 Flat Rate |
| Expedited Shipping | 1-3 Business Days | Calculated at Checkout |
Carrier Responsibility and Delays
Once a package has been handed over to the shipping carrier, liability for delays or damage transfers to the carrier. While we will assist in resolving any issues, we are not responsible for delays caused by weather, carrier operational issues, or incorrect addresses provided at checkout.
Lost Packages: A package is not considered lost until 12 business days have passed since the estimated delivery date.
Returns & Exchanges - Order Tracking
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24-48 hours for the tracking information to become available in the carrier's system.
Returns & Exchanges
For queries regarding returns or exchanges on items damaged during shipping, please contact us directly at returns@inkandtonerstore.com
Questions?
If you have any further questions or concerns about your order's shipping, please don't hesitate to contact our customer support team.
Contact Support