Return & Refund Policy
Last updated: October 26, 2023
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help make it right.
Return Window
30 Days (Optional note)
Restocking Fee
30% (Non-defective)
Return Shipping
Customer Pays (Optional note)
Processing Time
~10 Days (Optional note)
Defective Items
If you receive a defective item, we've got you covered. We offer a full refund for the entire order if the complete order is returned. If you return only part of a defective order, you will receive a partial refund for the returned items.
Non-Defective (Unopened)
Changed your mind? Unopened items can be returned within 30 days. You will receive a refund for the item price only.
- 30% Restocking Fee Applies
- Customer Pays Return Shipping
Non-Defective (Opened)
Opened items may be returned within 30 days if they are in resaleable condition. Refund is for item price minus fees.
- 30% Restocking Fee Applies
- Customer Pays Return Shipping
Non-Returnable Items
* These items are final sale unless defective upon arrival.
Refund Timeline
Item Received
Package arrives at our facility.
Inspection
Within 3 business days of receipt.
Refund Issued
Within 7 business days after inspection.
Item Received
Package arrives at our facility.
Inspection
Within 3 business days of receipt.
Refund Issued
Within 7 business days after inspection.