Shipping policy

Last Updated: July 24, 2026

At Ink9 Shop, we are committed to delivering your orders quickly and reliably across Canada. Please review our shipping terms below.

Shipping Information

Free Shipping: Available on orders over $99 (before taxes and after discounts).

Processing Time: Orders placed before 2:00 PM MT (Mountain Time) are typically processed and shipped the next business day.

Estimated Delivery: Most orders arrive within 1–7 business days, depending on your location and the shipping carrier.

Shipping Charges

Orders $99 and over: Free standard shipping.

Orders under $99: A $12.99 flat-rate shipping fee applies.

Shipping Delays

Once your order has been shipped, the delivery schedule is managed by the shipping carrier. If you experience any shipping issues, please contact us at support@ink9shop.com. We'll be happy to assist you and work with the shipping carrier to help resolve the issue.

Lost Packages: If your package hasn't arrived within 12 business days of the estimated delivery date, don't worry—please contact our support team. We'll work directly with the shipping carrier to locate your shipment and help resolve the issue promptly.

IMPORTANT: Delivery times are estimates and may vary due to weather conditions, public holidays, carrier delays, or other unforeseen circumstances beyond our control.

Tracking Your Order

Once your order ships, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor your shipment directly through the shipping carrier's website.

Contact Us

If you have any questions about shipping or need assistance with your order, please contact us:

Email: support@ink9shop.com

Our customer support team will be happy to assist you.